Terms of Service

1. Scope of the Service

Policy Confirm is a business-to-business software-as-a-service platform that enables organizations to distribute internal documents and record acknowledgements in a structured and auditable manner.

The Service is provided solely as a technical and administrative tool. Stack Seven does not review, validate, interpret, approve, verify, or guarantee the content, accuracy, completeness, legality, enforceability, or regulatory sufficiency of any documents, policies, acknowledgements, records, logs, reports, proofs, or outputs processed through the Service.

The Customer retains full responsibility for determining how the Service is used and whether its use satisfies any legal, regulatory, contractual, employment, governance, audit, or compliance requirements.

2. Permitted Use and Customer Responsibilities

The Service may only be used for lawful business purposes in accordance with these Terms and applicable law.

The Customer is solely responsible for all activities conducted through the Service, including all actions taken by its administrators, employees, contractors, invitees, and other authorized users. This responsibility includes, without limitation, responsibility for:

• determining which individuals are invited to access the Service;
• managing access rights, permissions, and authentication;
• ensuring that all documents and policies distributed through the Service are lawful, accurate, up to date, and appropriate for their intended purpose;
• determining the legal basis for processing personal data;
• complying with all applicable laws, regulations, collective agreements, and contractual obligations.

Stack Seven has no responsibility for the Customer's internal governance, compliance framework, employment practices, or regulatory obligations, and assumes no liability for any consequences arising from the Customer's use of the Service.

3. Account Security and Access Control

The Customer is responsible for maintaining the confidentiality and security of all access credentials and for preventing unauthorized access to the Service.

Stack Seven shall not be liable for any loss, damage, or unauthorized activity resulting from compromised credentials, improper access management, or failure by the Customer or its users to comply with reasonable security practices.

4. No Professional or Legal Advice

The Service does not provide legal, regulatory, compliance, human resources, audit, or other professional advice.

Any confirmations, logs, reports, proofs, exports, or other outputs generated by the Service are provided for documentation and administrative purposes only and do not constitute legal advice, legal proof, regulatory approval, or a guarantee of compliance with any law, regulation, standard, certification, or audit requirement.

The Customer remains solely responsible for obtaining independent professional advice where required.

5. Subscriptions, Fees, and Payment

Access to the Service may require an active paid subscription. Fees, billing cycles, renewal terms, and payment conditions are as specified at the time of purchase or in an applicable order form.

All fees are non-refundable except where expressly required by applicable law. Failure to pay applicable fees may result in suspension or termination of access to the Service.

Stack Seven may adjust pricing for future subscription periods upon reasonable notice, provided that such changes do not apply retroactively to an active prepaid term.

6. Availability, Maintenance, and Changes

The Service is provided on an "as is" and "as available" basis.

Stack Seven does not warrant that the Service will be uninterrupted, error-free, secure, or free from defects, nor that it will meet the Customer's specific requirements or expectations.

Stack Seven may perform maintenance, updates, modifications, or changes to the Service at any time. Stack Seven may also suspend or discontinue parts of the Service, provided that such actions do not materially breach an active paid subscription.

Stack Seven shall have no liability for downtime, delays, data loss, or service interruptions, except to the extent expressly required by applicable law.

7. Data Processing and Privacy

Each party acts as an independent data controller unless otherwise agreed in a separate data processing agreement.

Stack Seven processes personal data in accordance with its Privacy Policy and any applicable data processing agreement. Nothing in these Terms obligates Stack Seven to assess the Customer's legal basis for processing personal data or compliance with data protection laws.

The Customer acknowledges that Stack Seven does not control the content uploaded to the Service and is not responsible for the legality or appropriateness of such content.

8. Intellectual Property

All intellectual property rights in and to the Service, including its software, architecture, design, interfaces, workflows, and underlying systems, are and shall remain the exclusive property of Stack Seven or its licensors.

Subject to compliance with these Terms, Stack Seven grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the applicable subscription term.

The Customer retains ownership of its own content and grants Stack Seven a limited right to host, process, and display such content solely for the purpose of providing the Service.

9. Third-Party Services

The Service may integrate with or rely on third-party services. Stack Seven does not control and is not responsible for third-party services, including their availability, security, functionality, or compliance with law.

Use of third-party services is subject to the applicable third-party terms, and Stack Seven disclaims all liability arising from such services.

10. Suspension and Termination

Stack Seven may suspend or terminate access to the Service, in whole or in part, immediately if:

• the Customer breaches these Terms;
• the Customer's use of the Service exposes Stack Seven to legal, regulatory, or security risk;
• continued provision of the Service would violate applicable law.

Upon termination, access to the Service may be disabled, and data handled in accordance with the Privacy Policy and any applicable data processing agreement.

11. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Stack Seven disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, non-infringement, and availability.

The Service is provided without any warranty that it will achieve any specific legal, regulatory, or business outcome.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Stack Seven shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings, regardless of the legal theory under which such damages are claimed and even if Stack Seven has been advised of the possibility of such damages.

Stack Seven shall not be liable for any audits, inspections, regulatory actions, fines, penalties, or third-party claims arising out of or in connection with the Customer's use of the Service.

Stack Seven's total aggregate liability arising out of or relating to the Service or these Terms shall be strictly limited to the fees actually paid by the Customer to Stack Seven during the twelve (12) months preceding the event giving rise to the claim. If no fees have been paid, Stack Seven's total liability shall be limited to EUR 100.

Nothing in these Terms limits liability to the extent such limitation is prohibited by applicable law.

13. Indemnification

The Customer shall indemnify, defend, and hold harmless Stack Seven, its directors, officers, employees, and affiliates from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or relating to:

• the Customer's use of the Service;
• content uploaded or distributed through the Service;
• any alleged violation of law or third-party rights;
• any dispute between the Customer and its employees, contractors, or other third parties.

14. Force Majeure

Stack Seven shall not be liable for failure or delay in performance resulting from events beyond its reasonable control, including natural disasters, acts of government, labor disputes, failures of utilities or networks, or other force majeure events.

15. Changes to These Terms

Stack Seven may update these Terms from time to time. Updated Terms will be effective upon publication unless otherwise stated. Continued use of the Service constitutes acceptance of the updated Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with Norwegian law, without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Norway, with Oslo District Court as agreed venue.

17. Assignment, Severability, and Entire Agreement

The Customer may not assign these Terms without Stack Seven's prior written consent. Stack Seven may assign these Terms in connection with a merger, acquisition, or sale of assets.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms, together with the Privacy Policy and any applicable data processing agreement, constitute the entire agreement between the parties regarding the Service and supersede all prior agreements or understandings.

18. Contact Information