# Second July release: Your message, your logo, your colors | Policy Confirm Canonical URL: https://policyconfirm.com/blog/recipient-branding-release Source: Policy Confirm (https://policyconfirm.com) Published: 2026-07-31 Modified: 2026-07-31 Summary: Recipient emails and confirmation pages can now carry your message, logo, and brand color, while the acknowledgement record and audit trail stay unchanged. --- Product updates July 31, 2026 # Second July release: Your message, your logo, your colors Originally published: July 2026 Last updated: July 2026 Every acknowledgement cycle depends on one small moment. A recipient opens an email from an unfamiliar sender, decides within seconds whether it is legitimate, and either acts on it or ignores it. That moment is where completion rates are won or lost, and it has nothing to do with how well the policy is written. This release addresses it. Recipient emails and the confirmation page can now carry your own message, your own logo, and your own brand color, so the request is recognisable as internal communication from the start. ## Why the sender matters more than it should Security awareness training has taught employees to distrust unexpected emails that ask them to click a link and verify their identity. That instinct is correct, and it works against you when the email is genuine. An acknowledgement request that arrives with an unfamiliar sender name and an unfamiliar logo looks structurally identical to a phishing attempt. Some recipients forward it to IT. Some delete it. Most simply leave it alone. Every one of those reactions turns into a follow-up task for whoever owns the cycle. Recognition removes that friction without weakening anything. The link is still single use, the identity check still happens, and the confirmation is still recorded the same way. ## Email customization The standard body text in recipient emails can now be replaced with your own message. That means you can explain why the policy is being sent, reference an internal announcement, name the department behind it, or set expectations about the deadline in the language your organization actually uses. Nothing goes live before you have seen it. Both the email and the confirmation page can be previewed exactly as recipients receive them, so the wording is verified before anything is turned on. This is set up under Settings. ## Your logo for recipients Your organization's logo can now replace the Policy Confirm logo in recipient emails and on the confirmation page they land on. From the recipient's point of view, the request comes from their employer and continues to look that way through to the moment they confirm. For organizations that distribute policies to vendors and contractors as well as employees, this also removes the question of who is actually asking. The logo answers it. This is set up under Settings. ## Your own colors Writing your own message also switches the email to neutral colors, so your logo carries the only color in it. The result is a plain, unbranded email frame with your identity in it rather than ours. The confirmation page can then take your brand color, picked from a color map or entered as a hex code. Recipients move from an email that looks like yours to a page that looks like yours, which is what makes the whole sequence read as internal rather than third party. This is set up under Settings. ## The record does not change Presentation and evidence are separate concerns, and this release only touches the first one. Custom text, logos, and colors have no effect on what is captured. Confirmations remain tied to the specific policy version the recipient viewed, with the same timestamp, the same identity verification, and the same entry in the audit log. Proofs and CSV exports are unchanged. An auditor reviewing the trail sees exactly what they would have seen before. This distinction matters. Branding that altered the underlying record would be a liability. Branding that sits on top of an unchanged record is simply better communication. ## What this adds up to Acknowledgement is a governance process, but it is delivered through an email that a person has to trust. This release closes the gap between those two facts. When the request looks like it came from inside the organization, fewer recipients hesitate, fewer confirmations need chasing, and coverage improves for reasons that have nothing to do with adding pressure. The proof at the end of the cycle looks the same as always. Getting there takes less work. If you are still sending policies as attachments and tracking replies by hand, the case for changing that is covered in [Excel vs. dedicated policy tracking: The hidden risks](https://policyconfirm.com/blog/excel-vs-policy-tracking-risks) . ### Get started. Free up to 10 recipients. Custom emails, logos, and brand colors are live now. Configure them under Settings. [Get started](https://app.eu.policyconfirm.com) Try with up to 10 recipients No credit card Get started in seconds Magic link access Choose between EU or US hosting ## About the author The team behind Policy Confirm has hands-on experience across full-stack development, product growth, compliance leadership, and executive technology roles such as CTO and CPTO. They have led and supported ISO 27001 implementations, policy governance initiatives, and audit-driven compliance projects in regulated environments. This background informs a practical, audit-oriented approach to policy management and policy acknowledgements. ## Related content - [What is a policy acknowledgement system?](https://policyconfirm.com/blog/what-is-policy-acknowledgement-system) - [How to prove policy acknowledgement in an audit](https://policyconfirm.com/blog/how-to-prove-policy-acknowledgement-audit) - [Email template: How to ask employees to read and sign new policies](https://policyconfirm.com/blog/email-template-policy-acknowledgment) - [Audit ready compliance checklist: What auditors actually look for](https://policyconfirm.com/blog/audit-ready-compliance-checklist) ## Legal disclaimer The information provided in this article does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only. You should contact your attorney to obtain advice with respect to any particular legal matter.